How can we help you today?
Search our knowledge base or browse frequently asked questions regarding orders, logistics, payments, and vendor store policies.
You can track your order live by navigating to the Orders section in your account dashboard. Additionally, Fastlink sends automated SMS and email notifications with live GPS tracking links as your parcel moves from store dispatch to delivery.
Express local delivery within your city typically arrives within 2 to 24 hours. Nationwide delivery across all 36 Nigerian states takes between 2 to 5 business days depending on destination and courier choice.
24/7 Customer Care
Still have questions?
Can't find the answer you're looking for? Our friendly support team is available 24/7 to assist you.